Regulating Smarter: How AI Can Transform Cannabis Oversight

In an industry shaped by decades of disproportionate enforcement and cultural stigma, regulators were tasked not only with creating rules but also with repairing harm.

When I served as Executive Director of the Cannabis Control Commission in Massachusetts, we approached our work with a clear philosophy: if we were building government from scratch, we could show the world what 21st-century bureaucracy might look like. From the outset, we pursued a digital strategy, implementing electronic applications, an open data platform, and tools like a case management system. We even (regrettably) embraced Microsoft Teams before COVID made it necessary. We worked hard to minimize physical paperwork while ensuring accessibility for every applicant and stakeholder.

Even with these efforts, the sheer volume of information revealed the limits of human capacity. Our staff spent countless hours sifting through spreadsheets, reconciling inventory logs, and juggling inspection schedules. At times, I wondered if artificial intelligence could have helped us step back and reimagine our options before the flood of operational demands consumed our bandwidth. In an industry shaped by decades of disproportionate enforcement and cultural stigma, regulators were tasked not only with creating rules but also with repairing harm. That mission demanded creativity, and it demanded resources. For many agencies working under budget constraints, AI could represent a way to stretch those resources and empower teams to focus on the work that matters most.

AI as a New Opportunity for Government

Artificial intelligence is not a science-fiction gadget for the private sector; it can become one of the most powerful tools in a regulator’s toolkit. Picture an AI system that tirelessly scans applications for missing fields, flags inconsistencies in dense data reports, organizes inspection schedules for fairness, and spots unusual trends in inventory that might signal a bigger issue. These tools should not replace the human judgment that regulation depends on. They can give regulators the space to think strategically, focus on nuanced issues, and connect with the communities they serve. When state budgets are tight and getting tighter, AI is a resource agencies can shape and deploy to maximize limited bandwidth.

Smarter Licensing and Compliance

Cannabis license applications often run hundreds of pages, each packed with dense details and attachments. Reviewing them line by line to ensure completeness would take our staff hours upon hours to review, sometimes days. The FDA recently tested generative AI for similar work and found it could flag gaps and errors in minutes, shaving days off their review timelines. A similar approach for cannabis regulators could clear backlogs and free staff to focus on substantive reviews to assess whether applicants are truly ready to operate responsibly.

The logic extends to audits and inventory oversight. Seed-to-sale tracking systems, like Metrc, produce massive amounts of data. Sorting through it manually overwhelms staff and slows down oversight. Colorado’s Marijuana Enforcement Division has started using analytics tools to flag anomalies such as sudden spikes in production or unexplained inventory losses. In Monterey County, California, AI-driven analysis exposed unreported sales and increased cannabis tax revenues significantly. For regulators facing growing responsibilities and shrinking budgets, these tools reflect pragmatic solutions that improve oversight and strengthen public trust.

Human schedules, no matter how well intentioned, sometimes gravitate toward familiar or convenient stops. They are also ripe for accusations of favoritism or retaliation.

Building Fairness, Equity, and Predictive Power

AI can also bring fairness to inspections. Human schedules, no matter how well intentioned, sometimes gravitate toward familiar or convenient stops. They are also ripe for accusations of favoritism or retaliation. Chicago’s food inspection agency solved that problem by adopting AI to plan visits strategically and evenly. Inspectors found critical health code violations sooner, and the system reassured businesses that inspections were impartial. Cannabis regulators could adapt the same approach, giving operators confidence that oversight is both fair and consistent.

Equity remains a cornerstone of cannabis legalization. For years, communities disproportionately impacted by prohibition bore the brunt of enforcement while others profited from the shift to a legal market. Regulators must ensure AI systems support this mission rather than undermine it. Predictive tools that detect early signs of diversion or fraudulent lab testing can help regulators act proactively. Without careful oversight, algorithms risk embedding historical disparities into modern oversight. Datasets that overrepresent compliance actions in certain neighborhoods or demographics could lead AI to replicate past injustices. Regulators must audit these systems rigorously, ensuring they elevate equity alongside efficiency.

The Human Element

Using AI in regulation comes with responsibilities. Algorithms reflect the biases of the data they are trained on. The IRS learned this the hard way when an audit-selection model unfairly flagged Black taxpayers at disproportionate rates. Cannabis regulators need to ensure transparency in how AI systems make decisions and conduct regular checks for fairness. AI models should be stress-tested for unintended consequences, particularly around license denials or enforcement priorities, to safeguard social equity goals.

AI does not have to be a threat to regulatory jobs. It is a chance to reassign talent and expertise to higher-value work. Instead of poring over paperwork or spreadsheets, regulators can spend more time in the field, resolving complex issues and building trust with stakeholders. That shift would make agencies more nimble and effective, especially in a regulatory space as young and dynamic as cannabis.

Leading the Way

Cannabis regulation is still a young field, and that is an advantage. Agencies are not weighed down by decades of legacy systems and data. They can pilot AI tools and set an example for other regulators in how to use them responsibly. By integrating AI thoughtfully, agencies can protect public health and safety while advancing the promise of social equity in the industry.

Good regulation has always depended on expertise and judgment. Artificial intelligence can strengthen those qualities by giving regulators the bandwidth to use their skills where they matter most. The future of cannabis oversight does not belong to robots; it belongs to agencies bold enough to use technology wisely and keep human values, including fairness, equity, and trust, at the center of every decision. 


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Shawn Collins

Shawn Collins is one of the country’s foremost experts in cannabis policy. He is sought after to opine and consult on not just policy creation and development, but program implementation as well. He is widely recognized for his creative mind as well as his thoughtful and successful leadership of both startup and bureaucratic organizations. In addition to cannabis, he has a well-documented expertise in health care and complex financial matters as well.

Shawn was unanimously appointed as the inaugural Executive Director of the Massachusetts Cannabis Control Commission in 2017. In that role, he helped establish Massachusetts as a model for the implementation of safe, effective, and equitable cannabis policy, while simultaneously building out and overseeing the operations of the East Coast’s first adult-use marijuana regulatory agency.

Under Shawn’s leadership, Massachusetts’ adult-use Marijuana Retailers successfully opened in 2018 with a fully regulated supply chain unparalleled by their peers, complete with quality control testing and seed-to-sale tracking. Since then, the legal marketplace has grown at a rapid pace and generated more than $5 billion in revenue across more than 300 retail stores, including $1.56 billion in 2023 alone. He also oversaw the successful migration and integration of the Medical Use of Marijuana Program from the stewardship of the Department of Public Health to the Cannabis Control Commission in 2018. The program has since more than doubled in size and continues to support nearly 100,000 patients due to thoughtful programmatic and regulatory enhancements.

Shawn is an original founder of the Cannabis Regulators Association and also helped formalize networks that provide policymakers with unbiased information from the front lines of cannabis legalization, even as federal prohibition persists. At the height of the COVID-19 pandemic, Collins was recognized by Boston Magazine as one of Boston’s 100 most influential people for his work to shape the emerging cannabis industry in Massachusetts.

Before joining the Commission, Shawn served as Assistant Treasurer and Director of Policy and Legislative Affairs to Treasurer Deborah B. Goldberg and Chief of Staff and General Counsel to former Sen. Richard T. Moore (D-Uxbridge). He currently lives in Webster, Massachusetts with his growing family. Shawn is a graduate of Suffolk University and Suffolk University Law School, and is admitted to practice law in Massachusetts.

Shawn has since founded THC Group in order to leverage his experience on behalf of clients, and to do so with a personalized approach.

https://homegrown-group.com
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